BigBasket Review

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BigBasket Review: BigBasket Pros & Cons

BigBasket (bigbasket.com) is a very popular grocery delivery service which competes against other grocery delivery services like Instacart, Vitacost, Shipt, Imperfect Foods and Peapod. Based on our in-depth BigBasket review, when compared to its competitors, BigBasket is a mid-range performing brand within its category. Read the full Bigbasket.com review below for more details.

  • Mobile app: Does each store come with a mobile app? Does each store offer a mobile app?
  • Alcohol ordering: Can I order alcohol from each store? Am I able to buy spirits from each store?
  • Delivery minimums: Does I need to order a certain amount of food in order to use each store? Does each store have a delivery minimum?
  • Additional service fees: Does each store charge a service fee on top of the delivery fee? Will I need to pay a service fee when I order from each store?
  • Delivery speed: How fast is delivery from each store? How quickly can each store deliver my order?
  • Low delivery fees: How low are the delivery fees for each store? How good is each store for low delivery fees?
  • Nationwide coverage: How good is each store's coverage across the country? Can people from most major cities order from each store?
  • Android compatibility: Can I use each store's app on an Android device? Is each store's app compatible with Android devices?
  • IOS compatibility: Can I use each store's app on a device running iOS? Is each store's app compatible with iOS devices?
  • Desktop use: Can I use each store on my computer? Am I able to use the app on my computer?
  • Warranty: How long does each store's warranty last? Does each store have a longer warranty?
  • Products made in USA: Are each store products made in the USA? Does each store manufacture their products in the United States?
  • Doorstep delivery: Does each store offer doorstep delivery? Will each store deliver straight to your door?
  • Order changes/cancellations: Can I cancel or change my each store order for free at any time? Am I able to adjust my each store order once I've placed it?
  • Customer service: How good is each store's customer service? How does each store's customer service rate against its competitors?
  • Price point: How expensive is each store? How much does each store cost vs. competitors?
  • Free shipping: Does each store offer free shipping? Does each store offer site-wide free shipping?
  • Free returns & exchanges: Does each store offer free returns? What's their exchange policy? Does each store offer free returns & exchanges?
  • International shipping: Does each store ship internationally? each store international shipping?
  • Curbside pickup: Does each store have curbside pickup? Does each store have in-store pickup?
  • Ship to store: Does each store does ship to store? Can I ship items to each store to pick up in-store?
  • PayPal: Does each store accept PayPal? each store PayPal support?
  • Debit & prepaid cards: each store debit card support? Does each store take debit cards?
  • Google Pay: Does each store accept Google Pay? Does each store accept Google Pay?
  • Apple Pay: Does each store accept Apple Pay? Does each store accept Apple Pay?
  • Amazon Pay: Does each store accept Amazon Pay? Does each store take Amazon Pay?
  • Bitcoin: Does each store accept Bitcoin? Does each store take Bitcoin for payment?
  • Shop Pay: Does each store accept Shop Pay? Does each store take Shop Pay?
  • Alipay: Does each store accept Alipay? Does each store take Alipay?
  • Official coupons page: Does each store have an official coupons page? Does each store maintain its own coupon page?
  • AARP discounts: Does each store offer discounts to AARP members? Does each store have an AARP discount policy?
  • Military discounts: Does each store offer a military discount? each store military discount?
  • Student discounts: Does each store have a student discount? Does each store have a student discount?
  • Price matching: Does each store price match? each store price matching?
  • Birthday discounts: each store birthday discount? Does each store give birthday discounts?
  • Senior discounts: each store senior discount? Does each store have a senior discount policy?
  • Teacher discounts: Does each store give discounts to teachers and educators? Does each store give discounts to teachers and educators?
  • Competitor coupons: Does each store accept competitors' coupons? Does each store take competitor coupons?
  • Front-line worker discounts: Does each store offer discounts to front-line workers? Does each store offer discounts to essential workers?
  • Coupon stacking: Does each store support coupon stacking? each store coupon stacking?
  • Sales events: Does each store ever have sales or promotional events? How often does each store have sales events?
  • Black Friday Ads Page: Does each store have a Black Friday Ads page? Does each store have a Black Friday Ads page?
  • Cyber Monday sales: Does each store have a Cyber Monday ad this year? Does each store have a Cyber Monday ad this year?
  • Gift cards: Does each store offer gift cards? Does each store accept gift cards or e-gift cards?
  • Money-back guarantee: Does each store have a money-back guarantee? Can I get my money back if I'm not satisfied with my each store purchase?
  • Loyalty programs: each store loyalty or rewards program? Does each store offer a loyalty or rewards program?
  • White-glove delivery: Does each store offer white-glove delivery and assembly? Does each store offer in-home delivery services?
  • Contact information: How does I contact each store? How to contact each store?
  • Social media pages: each store social media pages? List of each store's social media pages?
  • Affirm financing: Does each store accept Affirm financing? each store Affirm financing support?
  • Afterpay financing: Does each store accept Afterpay financing? Does each store take Afterpay financing?
  • Sezzle financing: Does each store accept Sezzle financing? Does each store support Sezzle financing?
  • Klarna financing: Does each store accept Klarna financing? Does each store take Klarna for financing?
  • QuadPay financing: Does each store accept QuadPay financing? Does each store take QuadPay?
  • Bread financing: Does each store accept Bread financing? Does each store offer Bread as a financing option?
  • Splitit financing: Does each store accept Splitit financing? each store Splitit financing support?
  • Layaway programs: Does each store offer layaway programs? What is each store's layaway policy?
  • GreenSky: Does each store accept GreenSky financing? each store GreenSky financing support?
  • Website security & privacy: Is each store a secure website? Does they respect users' privacy? Does each store have a valid privacy policy? Is their website secure?
  • Influencer marketing: Does each store have an influencer marketing program? Does each store use influencer marketing?
  • Affiliate marketing: each store affiliate program? Does each store offer an affiliate program?
  • Environmentally conscious: Is each store an environmentally conscious brand? each store eco-friendly?
  • Diversity commitment: Is each store committed to racial equity? Has each store taken concrete steps towards fighting racial injustice?
  • Nurse discounts: each store nurse discounts? Does each store have any discounts for nurses?
  • Government worker discounts: each store government worker discount? Does each store offer any discounts for government workers?
  • Ethical practices: Is each store considered an ethical brand? Does each store use ethical practices?

BigBasket's strengths are:

  • Good product guarantee details
  • Supports compatible mobile app details
  • Offers Android compatibility details
  • Offers iOS compatibility details
  • Supports desktop experience details
  • View 11 more strengths

Knoji has 49 BigBasket reviews and ratings as of November 23, 2020. Knoji editors and the Knoji shopper community have reviewed BigBasket and compared it against 0 top brands, reviewing BigBasket based on product and store features such as compatible mobile app, alcohol ordering and delivery minimums. Knoji reviews and ranks Bigbasket.com and other grocery delivery services based on how many features each offers and based on a 5-star rating scale. Based on these factors and 49 BigBasket reviews, BigBasket earns an overall score of 4.6 out of 5.0 points. BigBasket offers 4 total features such as mobile app, Android compatibility and iOS compatibility. BigBasket's's review score is also boosted by the fact that it is a popular brand with good recognition among consumers.

BigBasket currently has 3 active discount codes. You can view all BigBasket's coupon codes here

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IDBIOCT5
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AMEX300C
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CITINOV1

BigBasket FAQ

Pricing & Discount Policies

Does BigBasket have an official coupons page?

Does BigBasket offer discounts to AARP members?

Does BigBasket offer a military discount?

BigBasket student discount?

Does BigBasket price match?

Does BigBasket give birthday discounts?

BigBasket senior discount?

BigBasket teacher discount?

Does BigBasket accept competitors' coupons?

BigBasket coupon stacking?

Does BigBasket ever have sales or promotional events?

Does BigBasket have a Black Friday Ads page?

Does BigBasket have a Cyber Monday ad this year?

Shipping & Returns Policies

Does BigBasket offer free shipping?

Does BigBasket offer free returns? What's their exchange policy?

BigBasket international shipping?

Does BigBasket have curbside pickup?

Payment Options

BigBasket PayPal support?

Does BigBasket take debit cards?

Does BigBasket accept Google Pay?

BigBasket Apple Pay support?

Can I use Amazon Pay at BigBasket?

Does BigBasket accept Shop Pay?

Does BigBasket take Alipay?

Financing Options

BigBasket Affirm financing support?

Does BigBasket accept Afterpay financing?

Does BigBasket accept Sezzle financing?

Does BigBasket take Klarna for financing?

Does BigBasket take QuadPay?

Does BigBasket offer Bread as a financing option?

BigBasket Splitit financing support?

Does BigBasket accept GreenSky financing?

Customer Service Features

Does BigBasket offer gift cards?

Can I get my money back if I'm not satisfied with my BigBasket purchase?

Does BigBasket offer a loyalty or rewards program?

How do I contact BigBasket?

List of BigBasket's social media pages?

Website Features

Does BigBasket have a valid privacy policy? Is their website secure?

Product & Service Features

Does BigBasket come with a mobile app?

Can I order alcohol from BigBasket?

Do I need to order a certain amount of food in order to use BigBasket?

Does BigBasket charge a service fee on top of the delivery fee?

How quickly can BigBasket deliver my order?

How good is BigBasket for low delivery fees?

How good is BigBasket's coverage across the country?

Is BigBasket's app compatible with Android devices?

Can I use BigBasket's app on a device running iOS?

Can I use BigBasket on my computer?

Does BigBasket offer doorstep delivery?

Can I cancel or change my BigBasket order for free at any time?

How does BigBasket's customer service rate against its competitors?

How much does BigBasket cost vs. competitors?

Marketing Programs

Does BigBasket offer an affiliate program?

Other Features

Is BigBasket considered an ethical brand?

bigbasket.com
Rated 4.6 - 49 reviews
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About BigBasket

BigBasket is a mid-size company operating the e-commerce site bigbasket.com. BigBasket sells its products and services in the grocery delivery services industry. BigBasket is a less active brand when it comes to discounting and offering coupons. BigBasket has good ratings among shoppers on Knoji, with 49 ratings and an average rating of 3.2 stars. BigBasket scores very well compared to other brands in the grocery delivery services industry, providing 17 e-commerce features to better serve its customers.

BigBasket's Review Scorecard

Shipping & Returns Policies
Free Shipping:
No
Our review: It appears that BigBasket may not offer free shipping currently. BigBasket free shipping review
Free Returns & Exchanges:
Yes
Our review: BigBasket offers free returns & exchanges for qualifying orders and customers, according to their free returns & exchanges policies. See policies and program details on their free return policies page. BigBasket free returns & exchanges review
International Shipping:
No
Our review: It appears that BigBasket may not offer international shipping currently. BigBasket international shipping policies review
Curbside Pickup:
No
Our review: It appears that BigBasket may not offer curbside pickup currently. BigBasket curbside pickup review
Payment Options
PayPal:
No
Our review: It appears that BigBasket may not accept PayPal currently. BigBasket PayPal support review
Debit & Prepaid Cards:
Yes
Our review: BigBasket accepts debit & prepaid cards for qualifying orders and customers, according to their debit & prepaid cards policies. See policies and program details on their debit & prepaid card support page. Bigbasket.com debit & prepaid cards review
Google Pay:
No
Our review: It appears that BigBasket may not accept Google Pay currently. BigBasket Google Pay review
Apple Pay:
No
Our review: It appears that BigBasket may not accept Apple Pay currently. BigBasket Apple Pay support review
Amazon Pay:
No
Our review: It appears that BigBasket may not accept Amazon Pay currently. BigBasket Amazon Pay review
Shop Pay:
Our review: Our team is still researching BigBasket's Shop Pay support. Check back soon for update. Bigbasket.com Shop Pay review
Alipay:
Our review: Our team is still researching BigBasket's Alipay support. Check back soon for update. Bigbasket.com Alipay review
Pricing & Discount Policies
Official Coupons Page:
Yes
Our review: BigBasket offers their own coupons and promotions page on their website. Check the official BigBasket coupons page for the latest offers directly from BigBasket BigBasket official coupons support review
AARP Discounts:
No
Our review: It appears that BigBasket may not offer AARP discounts currently. BigBasket AARP discounts review
Military Discounts:
No
Our review: It appears that BigBasket may not offer military discounts currently. Bigbasket.com veteran's discount policies review
Student Discounts:
No
Our review: It appears that BigBasket may not offer student discounts currently. BigBasket student discounts review
Price Matching:
No
Our review: It appears that BigBasket may not offer price matching currently. BigBasket price adjustment policies review
Birthday Discounts:
No
Our review: It appears that BigBasket may not offer birthday discounts currently. BigBasket birthday discounts review
Senior Discounts:
No
Our review: It appears that BigBasket may not offer senior discounts currently. BigBasket senior discount policies review
Teacher Discounts:
No
Our review: It appears that BigBasket may not offer teacher discounts currently. Bigbasket.com teacher discounts review
Competitor Coupons:
No
Our review: It appears that BigBasket may not accept competitor coupons currently. BigBasket competitor coupons review
Coupon Stacking:
No
Our review: It appears that BigBasket may not allow coupon stacking currently. Bigbasket.com coupon stacking review
Sales Events:
Yes
Our review: BigBasket runs a clearance and promotions page on their website. Check the official BigBasket sales page for the latest discounted prices and sales directly from BigBasket BigBasket sales events review
Black Friday Ads Page:
No
Our review: It appears that BigBasket may not offer Black Friday Ads Page currently. BigBasket Black Friday Ads Page review
Cyber Monday Sales:
No
Our review: It appears that BigBasket may not offer Cyber Monday sales currently. Bigbasket.com Cyber Monday sales review
Customer Service Features
Gift Cards:
No
Our review: It appears that BigBasket may not offer gift cards currently. BigBasket gift card support review
Money-back Guarantee:
No
Our review: It appears that BigBasket may not offer money-back guarantee currently. BigBasket money-back guarantee policy review
Loyalty Programs:
Yes
Our review: BigBasket offers loyalty programs for qualifying orders and customers, according to their loyalty programs policies. See policies and program details on their loyalty programs page. BigBasket loyalty programs review
Contact Information:
Yes
Our review: BigBasket offers contact information for qualifying orders and customers, according to their contact information policies. See policies and program details on their contact information availability page. BigBasket contact information review
Social Media Pages:
Yes
Our review: BigBasket offers social media pages for qualifying orders and customers, according to their social media pages policies. See policies and program details on their social media presence page. BigBasket social media pages review
Financing Options
Affirm Financing:
No
Our review: It appears that BigBasket may not accept Affirm financing currently. Bigbasket.com Affirm financing review
Afterpay Financing:
No
Our review: It appears that BigBasket may not accept Afterpay financing currently. Bigbasket.com Afterpay financing review
Sezzle Financing:
No
Our review: It appears that BigBasket may not accept Sezzle financing currently. Bigbasket.com Sezzle financing review
Klarna Financing:
No
Our review: It appears that BigBasket may not accept Klarna financing currently. BigBasket Klarna financing support review
QuadPay Financing:
No
Our review: It appears that BigBasket may not accept QuadPay financing currently. Bigbasket.com QuadPay financing support review
Bread Financing:
No
Our review: It appears that BigBasket may not accept Bread financing currently. BigBasket Bread financing review
Splitit Financing:
Our review: Our team is still researching BigBasket's Splitit financing support. Check back soon for update. Bigbasket.com Splitit financing review
GreenSky:
Our review: Our team is still researching BigBasket's GreenSky financing support. Check back soon for update. Bigbasket.com GreenSky review
Website Features
Website Security & Privacy:
Yes
Our review: BigBasket offers website security & privacy for qualifying orders and customers, according to their website security & privacy policies. See policies and program details on their website security & privacy policies page. Bigbasket.com website security & privacy review
Marketing Programs
Affiliate Marketing:
Yes
Our review: BigBasket does affiliate marketing for qualifying orders and customers, according to their affiliate marketing policies. See policies and program details on their affiliate marketing programs page. BigBasket affiliate marketing programs review
View all features

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